BRIO WhatsApp API
Bring conversations, campaigns, workflows, and your team into one WhatsApp workspace.
BRIO.
Built for the conversation.
Your WhatsApp business workspace for the moments that matter. Manage customer conversations, organize contacts, and keep your team moving together.
Already using BRIO? Open your existing workspace in a new tab.
Start with a conversation.
Bring WhatsApp messages, templates, and campaigns into the same workspace. Keep the next reply close to the context behind it.
Explore more- Customer enquiry
- Shared conversation
- Thoughtful reply
Give the next step a head start.
Map repeatable work with visual flows. Connect campaign follow-ups and customer journeys without losing sight of the people involved.
Explore more- A conversation starts
- A workflow responds
- Your team takes over
Context makes the difference.
Explore AI drafts and reply assistance informed by business knowledge, with configuration and a playground inside BRIO.
Explore more- Business knowledge
- Reply assistance
- Customer conversation
Keep everyone in the conversation.
A shared inbox, team roles, and customer context give your people a common place to work.
Explore more- One shared inbox
- The right teammate
- A connected response
Make space for perspective.
Review conversation activity, response-time charts, and pipeline insights alongside day-to-day work.
Explore more- Workspace activity
- Conversation insights
- Your next decision
Questions, answered.
What is BRIO WhatsApp API?
BRIO is the existing WhatsApp business application, with a shared inbox, contacts, campaigns, automation, and related workspace tools.
Can I open my existing BRIO account?
Yes. Open BRIO takes you to the existing application in a new tab. Its existing login and account access rules apply.
Can I purchase a plan on this website?
Not in this preview. Pricing is display-only and no checkout is connected. Your existing BRIO billing experience remains separate.
Is BRIO CRM available?
BRIO CRM is coming soon as a separate product and project. This website contains only its marketing placeholder.